Refund policy

SKNwithAngel

Overview

At SKNwithAngel, all sales are final. Due to the nature of our products and services — including digital products/services, virtual consultations, and skincare-related items — we do not offer refunds or returns once a purchase has been completed.

Please review your order carefully before purchasing.

Damaged or Defective Items

We will only offer a replacement or refund if a physical product arrives damaged or defective due to transit.

To be eligible:

• You must contact us within 48 hours of delivery
• Provide clear photos of:
• The damaged or defective product
• The shipping packaging
• Proof of purchase is required

If approved, we will issue a replacement or refund at our discretion.

Non-Refundable Items

The following are non-refundable and non-returnable:

• Digital products and downloads
• Virtual skincare consultations
• Services rendered
• Gift cards
• Sale or promotional items
• Products damaged due to misuse or improper care

Processing

Approved refunds (if applicable) will be processed to the original payment method. Processing times may vary depending on your financial institution.

Contact

For refund-related questions, please contact:
Email: hello@sknwithangel.com